Online Backup and Recovery

Product Brief: Online Data Backup

The inconvenient truth about data backups?

Backups are not a glamorous, high-profile task in any business. In a small or mid-sized business, where money and staff time are at a premium, there is always something more pressing to do than to work on backups. Hence, many businesses operate with backup processes that that are incomplete or inadequate:

• Critical data is not backed up or is backed up infrequently, putting recovery at risk
• Backup processes rely on one individual with the right expertise, who may not be immediately
  available if a recovery is needed
• Backups are stored only locally, near the primary servers, putting the business at serious risk if the
  local site is compromised
• Backups do not meet regulatory requirements or industry standards for data protection, retention,
  and recovery.

More than 50 percent of small and mid-sized businesses have experienced data loss, according to a
2008 study by Rubicon Consulting. Many different factors can result in lost data. Some of the most
common causes are hardware failure, human error, software failure, and viruses. No business is immune
to these problems—and that makes backup an essential requirement for todayʼs organizations.

Although the majority of small or mid-sized businesses have some form of backup solution in place, these
solutions are often home use type solutions that are time-consuming to operate, are inconsistently used,
or offer insufficient protection from disasters such as lightning strikes and surges or other natural
disasters. Many businesses lack the staff time and expertise to commit to managing a comprehensive
backup strategy.

A managed online backup service sends data securely over the Internet to a highly available data center
managed by data protection experts. The administration console is accessed on-demand through a Web
browser, eliminating the need to purchase hardware, manage a complicated installation process, or
manage software upgrades. New features are added seamlessly over time and delivered automatically to
all customers at once.

Online backup/recovery services offer automated, “always-on” protection. Backups are triggered by file
changes or run according to a set schedule, eliminating the need for staff to spend time performing
manual backups or managing storage media, such as tapes or DVDs. Once the initial backup is
performed, only block-level changes are sent over the Internet, ensuring bandwidth is used efficiently.

VCMʼs Managed Online Backup Solution utilizes the following:

• Web-based Application
• 128 Bit SSL Encryption
• Dedicated Client Support
• Weekly Reporting
• Only client has encryption key
• Backs up both your server and on-site backup device.
• Predictable cost
• SAS 70 Audited and ISO 27001 Certified
• Clients include American Red Cross, Physicians Endoscopy, the American Bar Assoc

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